Description

Dynamic IT Support Specialist with 5 years of experience ensuring reliable technology operations across diverse environments. Expert in diagnosing and resolving hardware/software issues, managing user accounts, and optimizing system performance. Skilled in supporting Windows, macOS, and Linux platforms, with strong knowledge of networking, cybersecurity, and cloud technologies. Proven track record of minimizing downtime, streamlining workflows, and delivering outstanding end-user support. Recognized for clear communication, proactive problem-solving, and the ability to train and empower teams. Dedicated to driving organizational efficiency and innovation through robust IT solutions.